Many companies fail to track whether their chatbots are boosting efficiency—or silently alienating users and damaging their brand.
Just what I needed, thank you
Glad to know it helped!
Do you have any stats on how successful teams have been at reducing hallucination or miscategorization of intent problems. Seems inherent to the tool.
I will address it in future posts. Depends a lot on training data and investments into training.
Just what I needed, thank you
Glad to know it helped!
Do you have any stats on how successful teams have been at reducing hallucination or miscategorization of intent problems. Seems inherent to the tool.
I will address it in future posts. Depends a lot on training data and investments into training.